* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

:root {
    --bg: #020711;
    --card: rgba(7, 17, 32, 0.88);
    --border: rgba(79, 184, 255, 0.18);
    --text: #f4f8ff;
    --muted: #8fa4bb;
    --primary: #35b9ff;
    --secondary: #7c5cff;
    --danger: #ff5577;
}

body {
    min-height: 100vh;
    background: var(--bg);
    color: var(--text);
    font-family: "Poppins", sans-serif;
}

.page-bg {
    position: fixed;
    inset: 0;
    z-index: -1;

    background:
        radial-gradient(
            circle at 15% 10%,
            rgba(53,185,255,.14),
            transparent 30%
        ),
        radial-gradient(
            circle at 85% 80%,
            rgba(124,92,255,.12),
            transparent 30%
        ),
        #020711;
}

.help-nav {
    min-height: 75px;
    padding: 12px 6%;

    display: flex;
    justify-content: space-between;
    align-items: center;

    border-bottom: 1px solid var(--border);

    background: rgba(2,7,17,.88);

    backdrop-filter: blur(18px);
}

.nav-brand {
    display: flex;
    align-items: center;
    gap: 12px;
}

.nav-brand img {
    width: 46px;
    height: 46px;
    object-fit: contain;
}

.nav-brand span,
.nav-brand strong {
    display: block;
}

.nav-brand span {
    color: var(--primary);
    font-family: "Orbitron";
    font-size: 11px;
    letter-spacing: 1.5px;
}

.nav-brand strong {
    font-family: "Orbitron";
    font-size: 12px;
    margin-top: 3px;
}

.help-nav nav {
    display: flex;
    align-items: center;
    gap: 25px;
}

.help-nav nav a {
    color: var(--muted);
    text-decoration: none;
    font-size: 14px;
    transition: .25s;
}

.help-nav nav a:hover {
    color: white;
}

.agent-hidden-link {
    opacity: 0;
    width: 8px;
    overflow: hidden;
}

.help-container {
    width: min(900px, 92%);
    margin: auto;
    padding: 60px 0;
}

.help-hero {
    text-align: center;
    margin-bottom: 35px;
}

.hero-badge {
    display: inline-block;
    padding: 7px 14px;
    border: 1px solid rgba(53,185,255,.3);
    border-radius: 50px;

    color: var(--primary);
    font-size: 11px;
    font-weight: 700;
    letter-spacing: 1.5px;
}

.help-hero h1 {
    margin-top: 18px;

    font-family: "Orbitron";
    font-size: clamp(34px, 6vw, 58px);
}

.help-hero h1 span {
    color: var(--primary);
}

.help-hero p {
    max-width: 650px;
    margin: 15px auto 0;
    color: var(--muted);
}

.help-card {
    padding: 30px;

    border: 1px solid var(--border);
    border-radius: 24px;

    background: var(--card);

    box-shadow:
        0 25px 80px rgba(0,0,0,.35);

    backdrop-filter: blur(20px);
}

.card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;

    padding-bottom: 25px;
    margin-bottom: 25px;

    border-bottom: 1px solid var(--border);
}

.card-header span {
    color: var(--primary);
    font-size: 11px;
    letter-spacing: 1.5px;
    font-weight: 700;
}

.card-header h2 {
    margin-top: 5px;
    font-family: "Orbitron";
}

.support-icon {
    width: 48px;
    height: 48px;

    display: grid;
    place-items: center;

    border-radius: 14px;

    background: rgba(53,185,255,.1);
    color: var(--primary);

    font-family: "Orbitron";
    font-size: 22px;
}

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 18px;
}

.field {
    position: relative;
    margin-bottom: 20px;
}

.field label {
    display: block;
    margin-bottom: 8px;

    color: #dce8f7;
    font-size: 13px;
    font-weight: 600;
}

.field label > span:first-of-type {
    color: var(--danger);
}

.optional {
    color: #6f8299 !important;
    font-size: 10px;
    margin-left: 7px;
}

input,
select,
textarea {
    width: 100%;

    border: 1px solid rgba(143,164,187,.18);
    border-radius: 12px;

    background: rgba(0,0,0,.24);
    color: white;

    padding: 13px 14px;

    outline: none;

    font-family: "Poppins", sans-serif;
    font-size: 14px;

    transition: .2s;
}

select option {
    background: #071120;
}

input:focus,
select:focus,
textarea:focus {
    border-color: var(--primary);

    box-shadow:
        0 0 0 3px rgba(53,185,255,.08);
}

textarea {
    resize: vertical;
}

.character-count {
    position: absolute;
    right: 10px;
    bottom: 8px;

    color: #64788e;
    font-size: 10px;
}

.form-status {
    min-height: 25px;
    margin: 5px 0 12px;

    border-radius: 10px;

    font-size: 13px;
}

.form-status.error {
    color: #ff7892;
}

.form-status.success {
    color: #4ee7a1;
}

.submit-btn {
    width: 100%;
    border: 0;
    border-radius: 13px;

    padding: 15px;

    background:
        linear-gradient(
            135deg,
            var(--primary),
            var(--secondary)
        );

    color: white;

    font-family: "Orbitron";
    font-size: 13px;

    cursor: pointer;

    transition: .25s;
}

.submit-btn:hover {
    transform: translateY(-2px);
}

.submit-btn:disabled {
    opacity: .6;
    cursor: not-allowed;
    transform: none;
}

.hidden {
    display: none !important;
}

.required-note {
    margin-top: 13px;
    text-align: center;

    color: #64788e;
    font-size: 11px;
}

.help-info {
    margin-top: 25px;

    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 18px;
}

.help-info > div {
    padding: 20px;

    border: 1px solid var(--border);
    border-radius: 17px;

    background: rgba(7,17,32,.6);
}

.help-info strong {
    font-family: "Orbitron";
    font-size: 12px;
}

.help-info p {
    margin-top: 8px;
    color: var(--muted);
    font-size: 12px;
}

footer {
    padding: 25px;
    text-align: center;

    color: #586d83;
    font-size: 11px;
}

@media (max-width: 650px) {

    .help-nav {
        padding: 12px 4%;
    }

    .nav-brand strong {
        font-size: 9px;
    }

    .help-nav nav a:not(.agent-hidden-link) {
        display: none;
    }

    .help-container {
        padding: 40px 0;
    }

    .help-card {
        padding: 20px;
        border-radius: 18px;
    }

    .form-row,
    .help-info {
        grid-template-columns: 1fr;
    }

}
.site-footer {
    text-align: center;
    padding: 25px 15px;
    color: rgba(255, 255, 255, 0.55);
    font-size: 13px;
    cursor: default;
    user-select: none;
}

.site-footer span {
    pointer-events: none;
}

.footer-dot {
    margin: 0 5px;
}

/* Hidden Agent trigger */
#agentSecret {
    cursor: default;
}
/* =========================================================
   HIDDEN AGENT LINK
========================================================= */

.hidden-agent-link {
    position: fixed;
    bottom: 6px;
    right: 8px;

    width: 8px;
    height: 8px;

    opacity: 0;
    font-size: 0;

    overflow: hidden;
    z-index: 9999;
}

.hidden-agent-link:focus,
.hidden-agent-link:active {
    opacity: 1;
}
.help-card{border-color:rgba(53,185,255,.22)}.help-info{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.help-info>div{padding:18px;border:1px solid var(--border);border-radius:16px;background:rgba(7,17,32,.55)}
@media(max-width:700px){.help-nav{padding:10px 4%}.help-nav nav{gap:10px}.help-nav nav a:not(:first-child){display:none}.help-container{width:min(94%,900px);padding:38px 0}.help-card{padding:20px}.form-row,.help-info{grid-template-columns:1fr}.card-header{align-items:flex-start}.nav-brand strong{font-size:10px}.nav-brand span{font-size:9px}}


.tracker-card{margin-top:24px}.tracker-form{display:grid;grid-template-columns:1fr auto;gap:14px;align-items:end}.tracker-form .submit-btn{height:52px}.tracker-status{min-height:22px;margin-top:12px;color:#8fa4be;font-size:13px}.tracker-result{margin-top:16px;padding:18px;border:1px solid rgba(50,231,255,.16);border-radius:16px;background:rgba(255,255,255,.03)}.tracker-result.hidden{display:none}.tracker-top{display:flex;justify-content:space-between;gap:15px}.tracker-top strong{color:#fff}.tracker-top span{color:#55e8ff;font-weight:700}.tracker-bar{height:9px;margin:12px 0;background:rgba(255,255,255,.08);border-radius:99px;overflow:hidden}.tracker-bar span{display:block;width:0;height:100%;background:linear-gradient(90deg,#24d9ff,#65ffb2);border-radius:inherit;transition:width .35s ease}.tracker-result p{margin:10px 0;color:#b8c7d8;line-height:1.6}.tracker-result small{color:#71839a}@media(max-width:650px){.tracker-form{grid-template-columns:1fr}}

.approval-note{margin:8px 0 16px;padding:12px 14px;border-radius:12px;border:1px solid rgba(255,193,7,.22);background:rgba(255,193,7,.05);color:#d8c27d;font-size:12px;line-height:1.5}.approval-note strong{color:#ffe08a}

/* Luxury future-tech visual layer */
body{background:#02050d!important;background-image:radial-gradient(circle at 50% 0,rgba(0,234,255,.07),transparent 30%),linear-gradient(rgba(0,234,255,.018) 1px,transparent 1px),linear-gradient(90deg,rgba(0,234,255,.018) 1px,transparent 1px)!important;background-size:auto,46px 46px,46px 46px!important;}
button,.btn{transition:.25s ease!important;}
button:hover,.btn:hover{transform:translateY(-2px);box-shadow:0 12px 35px rgba(0,234,255,.12)!important}